AI Solutions for Tomorrow's Healthcare Challenges
Introducing Appointment Genie™
We provide innovative AI solutions for streamlining medical office workflows by embracing complexity and leveraging technology.
Headed by a team of medical specialists and technology trailblazers, Lightning Comm is poised to become a leading provider of AI solutions for medical practices of all types and sizes.
or e-mail info@lightningcomm.tech
THE BEST WAY TO BOOK YOUR PATIENTS FOR A VISIT
Appointment Genie™ is a comprehensive answering system that also gives your patients the scheduling experience they crave while streamlining your office. Appointment Genie™ empowers patients to self-schedule appointments intuitively at their convenience.
Say goodbye to lost appointments and revenue, over-burdened staff, frustrated patients, long hold times and unanswered voicemails. Your patients will enjoy fast, convenient scheduling, while your practice benefits from increased patient volume, higher revenue, and a reduced call load.
Appointment Genie™ provides a hassle-free solution for patients, offering a quick and frictionless automated scheduling system. By simplifying the process, we help you save money and improve patient satisfaction.
Listen To a Sample Call:
*NOTE: The system will be customized to specifically reflect your office needs
Lighten Your Staff's Load & Optimize Productivity
Patients demand speed and convenience. Appointment Genie™ delivers automated scheduling that eliminates long hold times and maximizes your team's operating potential. Streamline your office and delight your patients with:
-
Effortless scheduling, rescheduling, and cancellations
-
Free your team from phone fatigue
-
Transform your front desk team into a high-performance unit
-
Automatically send text reminders for all appointments
Bidirectional Integration of Electronic Health Records System
Revolutionize your scheduling with seamless EHR integration. Every appointment change or booking is flawless thanks to our AI powered system's bidirectional EHR integration. Enjoy:
-
Complete access to patient data: Insurance information, patient information and more at your fingertips.
-
Streamlined operations: Automated appointment scheduling frees up your staff to focus on growth and critical administrative tasks.
-
Enhanced patient experience: Easy and error free scheduling at any time means happy patients.
Empower Your Patients With The Freedom To Schedule On Their Own Time
Put patients in control. Today's patients crave flexibility. Empower them to schedule appointments on their terms, freeing your staff from scheduling hassles.
-
Total control: Patients choose when and how to book.
-
Automatically sends appointment reminders via text message.
-
Personalized experience: Tailor your booking process for a seamless patient journey.
-
Staff relief: Reduce call volume and free up your team to focus on patient care.
Built To Fit Your Practice's Specific Requirements
Tailor the patient experience to perfection. Highlight your practice's unique offerings and address patient needs effortlessly.
-
Showcase your services: Promote new treatments, technologies, or products.
-
Provide essential information: Automatically understand and respond to frequently asked questions.
-
Book appointments directly to your EHR or route calls to the right departments
-
Provide us with your preferred scripted prompts
Our Core Values
Confidence
Our unwavering belief in victory drives us to conquer every challenge and seize every opportunity.
Empathy
We understand the needs of doctors, staff, and patients and we strive to improve the experience for all.
Ambition
We are driven to exceed expectations and overdeliver.
Preciseness
Our expertise lies in providing meticulous attention to detail and clear communication.
Teamwork
We are a global organization, leveraging cross-border collaboration and creativity to achieve the goals of our clients and their patients.
Simplicity
We cut through complexity with clear and straightforward communication.
Frequently Asked Questions
What is Appointment Genie™?
Appointment Genie™ leverages cutting-edge AI to automate and optimize appointment scheduling, management, and tracking. This streamlined approach boosts efficiency and enhances patient satisfaction. Appointment Genie™ is fully integrated with your EHR system so that you can take a completely hands off approach to appointment scheduling.
We already accept appointments 24/7 with online scheduling. Why do I need Appointment Genie™?
Patients crave convenience. While many desire 24/7 online booking, studies consistently show a preference for scheduling medical appointments by phone. Complex online systems, concerns about sharing personal information, and the overall hassle of digital booking often outweigh the benefits for many. Patients simply want a quick, easy and intuitive way to book appointments by phone without unnecessary complications. Additionally, online scheduling has a statistically higher no-show rate than booking by phone.
Can Appointment Genie™ help to reduce our no-show rate?
Patients frequently miss appointments for various reasons, such as forgetting, conflicting schedules, transportation challenges, medical anxieties, or improved health conditions. To reduce cancellations, patient management tools like Appointment Genie™ play a crucial role by facilitating consistent communication, simplifying rescheduling, emphasizing the significance of appointments for maintaining health, and implementing policies to address last minute rescheduling and cancellations
Our practice is doing just fine. Why do we need Appointment Genie™ to help increase our revenue?
Each empty slot on your calendar costs you $250+. Appointment Genie™ is designed to fill those openings fast, prioritize early appointments, and drastically reduce no-shows. Let's face it: patients don't live by your schedule. Their urgent needs often arise after hours or on weekends. Appointment Genie™ meets them where they are, boosting bookings and filling your schedule. You're missing out. How many patients have slipped through the cracks due to limited appointment hours or a clunky, multi-click online booking system? Discover untapped revenue potential by automatically booking appointments afterhours and start improving your bottom line today. Appointment Genie™ also eliminates frustrating hold and wait times by scheduling appointments for callers that would have otherwise hung up and taken their business elsewhere.
We have older patients who aren't so tech-savvy. How user friendly is Appointment Genie™?
Appointment Genie™ is designed to simplify the scheduling process and cater to patients who struggle with online booking. Many find online systems confusing and hard to navigate. Research consistently shows that patients prefer the simplicity, speed and natural language of booking medical appointments with a phone call.
Is Appointment Genie™ easy to integrate with any Electronic Health Records system?
We've already streamlined integration with top EHR systems. In fact, we can seamlessly connect Appointment Genie™ to any EHR system within days, ensuring a smooth and efficient setup process.
Our practice has been handling appointments manually and happily for years, and we prefer speaking directly to our patients. Why would we choose Appointment Genie™?
Patient satisfaction is paramount. Lightning Comm understands your commitment to exceptional care. While person-to-person scheduling offers value, it limits accessibility for many patients and places an excessive burden on front desk staff. By limiting appointment booking to office hours, you're potentially missing out on a significant portion of your patient base. People are busy. Health concerns often arise outside of traditional business hours. By offering 24/7 voice scheduling, you empower patients to book appointments at their convenience, enhancing their overall experience and loyalty. It's time to give your patients the flexibility they deserve.
.jpg)
